Quick Answer
Membership pauses are not automatic. If you need to ask about pausing membership, please message us through the Members Area and explain the reason and expected return date.
Go to Members AreaWhen Might a Pause Be Considered?
A pause may be considered in limited circumstances where a student cannot attend for a temporary period but intends to return.
- Injury or medical reasons.
- Extended travel.
- Family circumstances.
- Temporary relocation.
- Important exam periods or exceptional commitments.
When Is a Pause Not Suitable?
A pause is not normally used for occasional missed classes, normal holidays, or short-term clashes where temporary class changes could be used instead.
Important: Missing a class does not automatically pause membership or payments.
How to Request a Pause
- Log into the Members Area.
Use the account linked to the student.
- Send a member message.
Explain why you are requesting a pause.
- Include dates.
Tell us when the pause would start and when you expect to return.
- Wait for confirmation.
A pause only applies once ZKS confirms it.
Your Class Place
We will confirm whether your class place can be held during the pause. This may depend on class availability, waiting lists and the expected length of the pause.
Returning After a Pause
Before returning, please message us through the Members Area so we can confirm your class place, membership status and any payments needed.
Frequently Asked Questions
Can I pause for a normal holiday?
Usually no. Normal holidays are part of regular membership, and members can use temporary class changes where available.
Can I pause for all of August?
This depends on the current ZKS payment and closure policy. Please refer to the latest seasonal membership guidance or message us through the Members Area.
Is a pause the same as cancellation?
No. Cancellation ends the membership. A pause is temporary and must be agreed.